Terms and Conditions
TERMS AND CONDITIONS
Payment Method for New Customer
We accept all major credit card for opening orders from new accounts and ask that you include the
credit card# expiration date, billing address and security code on your order form
Upon credit approval reorders may be sent out Net 30 or COD – company check. To establish Net 30
terms please submit our ‘establishing credit ‘application and we will process it promptly. COD order will
incur a $ 10.00 COD charge.
UPS Ground is our preferred shipping service. If you prefer we use a certain shipping company or have
any special requirements, please inform us when placing your order. Items in stock will be shipped
within 1-2 days.
If items are not in stock when you order they will be back ordered. Please specify if you do not want
your back orders. We will call for approval before shipping any backorders.
As all our woolen items are hand knit variations in sizes and colors do occur. These variations are a
reflection of the beauty of non- machine made items.
If an item is not what you expected you may return it for a full refund or credit within 10 days
Please make sure the CORRECT SHIPPING ADDRESS is used for the applicable return method.
C/O Chimme Dolkar
35-35 34 Street
Astoria, NY 11106
Past Due Accounts
If your payments are 30 days past due and you have not called to make payment arrangements then a
1.5 % per month finance may be charged to your outstanding balance.
A service fee of $25 will be charged for all NSF returned checks